Setting up Your Swann MaxRanger Camera

Step By Step Video

How to set up your Swann MaxRanger Camera

Step By Step Video

How to use your Swann MaxRanger Camera App

Recommended Placement Tips 

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Choose a location for your solar panel that gets plenty of sunlight - try to avoid spots that are in the
shade for a significant portion of the day.

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Wipe the panel every few months to remove dust or debris that might affect the solar energy-harvesting efficiency. Don’t use abrasive materials.

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Place your camera as close to the area of interest as practicable. The best position is from about 4m above looking slightly down, keeping in mind the details you are looking for.

Make sure your camera has minimal sky in it as the light in daylight can make the foreground of the image darker.

FAQs

For more details, visit our FAQ page

Charging the battery

Pull the rubber cover gently to access:

A. Press and hold the pair button to pair to your NVR.

B. USB-C connection to charge the battery.

C. Turn the camera on or off.

  1. Charge the battery for three to four hours using the USB-C cable provided(USB power adapter not included).When mounted, the camera’s solar panel will charge the battery.
  2. Connect the supplied antenna to the camera’s antenna connection. Turn the antenna base clockwise to connect (make sure it’s firm, but don’t over tighten). Leave the antenna in a vertical position for best reception. When finished, turn the camera on. The camera will automatically pair with your NVR. Remove the plastic film from the camera’s lens.

Mounting the camera

Securely attach the camera to a level surface using the included screws and wall plugs. Ensure that the surface is sturdy enough.

  1. Place the mounting plate in the desired lo-cation. Then, fasten the mounting plate in position using the suitable screws for the surface you are attaching it to. Pay attention to the UP marking while positioning the mounting plate.
  2. Unscrew the mounting bracket from the mounting base anti-clockwise. Place the mounting base onto the mounting plate and push down to lock it in place.
  3. Secure the mounting bracket back onto the mounting base clockwise, then screw the mounting bracket to the rear of the camera. Use the tiny bolt to secure. Adjust the viewing angle, then tighten to secure in place.

Troubleshooting 

If you're experiencing issues with your Swann MaxRanger Camera, try the following troubleshooting steps before reaching out to support.

Camera Not Pairing with NVR

Ensure the camera is fully charged before pairing.

Check that the antenna is securely connected and positioned vertically.

Restart both the camera and NVR, then attempt pairing again.

Bring the camera closer to the NVR during the pairing process.

Poor Video Quality or Blurry Footage

Clean the camera lens with a soft, non-abrasive cloth to remove dust or smudges.

Adjust the camera angle to reduce glare from direct sunlight.

Ensure the camera is within the recommended range for optimal signal strength.

Check your internet connection if using remote viewing.

App Not Connecting to Camera

Confirm that your mobile device is connected to the internet (Wi-Fi or mobile data).

Restart the app and try again. If the issue persists, reinstall the app.

Make sure the camera is powered on and properly connected.

If using a firewall or VPN, disable it temporarily to see if it’s blocking the connection.


 

Motion Detection Not Working Properly

Increase the camera’s sensitivity settings in the app.

Ensure the camera is placed at the recommended height (approximately 4m).

Remove any obstructions in the camera’s field of view.

Check that the firmware is up to date.

Battery Not Charging or Draining Quickly

Ensure the solar panel is placed in a location with direct sunlight for most of the day.

Wipe the solar panel clean to remove dust or debris that may affect charging efficiency.

If using USB-C charging, make sure you’re using a compatible power adapter (not included).

If the battery drains quickly, check if high-frequency motion detection is enabled, as this can consume more power.

Camera Freezing or Not Responding

Press and hold the power button for 10 seconds to restart the camera.

If the issue continues, reset the camera by pressing and holding the pair button for 15 seconds.

Ensure the camera firmware is up to date via the Swann app.

Support & Contact

Should you have an issue with your device call us on 1800 497 148 (8am – 6pm AEST).

If your request is outside these hours, we are able to assist you by registering your request via our online portal.

Thank you for supporting an Australian owned and run business. We appreciate having you as a customer.